Skip to main content
2024 DC-CSEM Conference Main banner
On-Demand

Clinical Care and Education

DC2426 - Promoting Health System Change; Strategies, resources & tools to improve care delivery

Thursday, November 21, 2024
14:00 - 15:15 AT Time
Location: Ballroom B1/2

    Speaker(s)

  • Kevin A. Peterson, MD, MPH, FRCS(Ed), FAAFP (he/him/his)

    Vice President, Primary Care and Quality
    American Diabetes Association
    American Diabetes Association
    St Paul, Minnesota, United States

    Disclosure(s): American Diabetes Association: Employment (Ongoing); Treatment.com AI: Board Member (Ongoing)

  • Krista Lawerence, B.N, R.N, MN, CDE (she/her/hers)

    Clinical Nursing Lead/Diabetes Nurse Educator
    Newfoundland and Labrador Health Services, Diabetes Education Program, Eastern Urban Zone
    St.John's, Newfoundland and Labrador, Canada

    Disclosure(s): CPD Network Association: Speaker/Honoraria (Terminated, April 12, 2024); Dexcom Canana: Advisory Board (Ongoing), Speaker/Honoraria (Ongoing)

    • Moderator(s)

  • Michelle Corcoran, RD CDE (she/her/hers)

    Outreach Diabetes Case Manager
    Horizon Health Network
    Waterville, New Brunswick, Canada

    Disclosure(s): I do not have a relationship with a for-profit and/or a not-for-profit organization to disclose

Learning Objectives:

  • Identify the major care management processes that drive improvement in clinical diabetes outcomes in primary care practices.
  • Recognize the strategies identified by high-performing practices as the most effective in managing change during quality improvement activities.
  • Understand the American Diabetes Association's approach to promoting adoption and implementation of effective care management processes through the new Primary Care Alliance.
  • Describe the key components to cultivate an environment where change can be perceived as positive.
  • Describe the qualities that contribute to a successful policy for promoting change.